Medborgarkontor is a public service, provided by the municipalities, aiming to be a co-locating service where citizens can turn to with questions concerning life in the municipality.
At a Medborgarkontor you get information about different activities in your neighbourhood. You can e.g. turn to your local Medborgarkontor with questions concerning:
- Preschool
- Schools
- Elderly care
- Consumer issues
- Housing issues
The citizens advisors at the Medborgarkontor can also help you read and understand letters from different authorities. If they can’t help you, they will guide you to the correct authority so you can receive the correct information.You can also, at most Medborgarkontor, read documents and protocols from the district committee (Stadsdelsnämnden). This is also the place to turn to with comments and complaints about the municipalities’ activities and services.
A pretty unknown service
This service was founded in 1987 but their services are unknown for most newcomers and Swedes. This is a great pity, as the citizen offices provide an important and helpful service. So, make sure to drop by if you have any questions or need more information about anything concerning your municipality.
Services vary between municipalities
The Medborgarkontor is a service provided by the municipalities, so services offered by the different offices might vary from municipality to municipality and even from office to office. At some citizen offices, like e.g. Vita Villan in Hässelby they offer extensive services like, Läxhjälp (help with homework), CV-skrivning (help writing your Swedish CV) , Studie-och yrkesvägledning (study counselling) in addition to the services mentioned above.
How do I find my closest medborgarkontor?
Most municipalities have at least one Medborgarkontor, while other municipalities have several offices within the same municipality. In order to find you closest Medborgarkontor we recommend that you contact your municipality or Google the name of your municipality or city together with the word Medborgarkontor. Here below you also find links to the Medborgarkontor in Stockholm and Gothenburg.
- Find your closest office in Stockholm
- Find your closest office in Gothenburg
E-learning course: Preparing your move to Sweden
Are you already feeling a bit overwhelmed about all the stuff you need to figure out how to move to Sweden? We’ve got you covered. Over the years we’ve been repeatedly told just stressful this process can be so we created a digital course with all the information you need to move. Here you will learn about:
- Short (and long facts) about Sweden.
- The history and background of Sweden in regards to democracy, religious freedom, gender equality, social security, child welfare and LGBTQIA+.
- The types of visas and residence permits that are available plus the requirements.
- Important Swedish agencies, and trust us, you DO need to know about these ones.
- How to find a place to stay and how to avoid rental fraud.
- How to pack for your move depending on the season.
- And there will be some quizzes to make sure you are paying attention and not falling asleep at your screen.
After finishing this course, you will have a greater understanding of what has made Sweden what it is today, how you best prepare for a move here and to get your stay here started in the best manner.
